Frequently Asked Questions
📦 When will my order arrive?
Orders are prepared and dispatched within 1–2 business days after payment confirmation. Delivery within Poland usually takes 2–5 business days after dispatch.
🚚 Where do you deliver?
Currently, pinklarup.com ships exclusively within Poland.
🔍 How can I track my shipment?
After your order is shipped, you will receive an email with a tracking link to monitor delivery progress.
💳 Which payment methods do you accept?
We accept secure and widely used payment options, including major debit and credit cards and BLIK.
🔁 Can I return my jumpsuit?
Yes. You may request a return within 30 days of receiving your order, provided the item is unused and in its original packaging. Please contact us first to initiate the return process.
❗ What if I receive a damaged or incorrect item?
If your order arrives damaged or incorrect, notify us within 7 days with your order number and photos of the issue. We will arrange a suitable solution as quickly as possible.
👗 Are your jumpsuits suitable for everyday wear?
Yes. Our jumpsuits are designed for daily use, combining comfort, durability, and stylish design.
💬 Need more help?
Email: info@pinklarup.com
Phone: +48 729 585 942
Business hours: Monday to Friday, 9:00 AM – 5:00 PM
Thank you for choosing pinklarup.com. We are committed to making your shopping experience smooth, reliable, and enjoyable.